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LEGALLY REQUIRED
INFORMATION

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THE FUNERAL INDUSTRY IS CHANGING

IT'S A GOOD THING

Unbelievably, the funeral industry has never been regulated.  This is changing and there is far more focus on funeral directors than ever before..

 

​We welcome the changes, and we far exceed the current requirements.  We want to communicate to families that research is the only way to get the best service at the most competitive costs.  That is why we are completely transparent in all aspects of our service.

Embracing the changes

DRIVING THE CHANGES

IT'S FOR YOUR SAFETY

The changes are not perfect and need to be done with far more clarity and media coverage but they are a start.  As our industry heads towards regulation we are going above and beyond the expected requirements.  

We will be promoting these changes that are ultimately designed to protect families and their loved ones.  Please remember some of the requirements are required by law and any funeral director not displaying this information correctly is breaking the law.

Over and above requirements

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WHEN DEALING WITH AN UNKNOWN PROCESS

CLARITY IS EVERYTHING

In 2022, the Competition and Market Authority completed its review into the funeral industry.  They put legal requirements in place to help families understand the cost of a funeral and give them the tools they need to compare services and fees.  It is certainly not perfect, and we show far more information than is required by law, but it is a step in the right direction.

The following information must be displayed on a funeral director's website and in their funeral home by law.

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Standardised Price List

Additional Products and Services Price List

Terms of Business

Crematorium Price List

Disclosure of Interest

Charitable Register

Remember this is now law

Standardised Price List

This is a price list in a set format showing the itemised cost for families to compare

Terms of Business

This explains the deposit and payment terms we ask of our clients

Additional Products

The cost of the most common additional products and services we charge for

Disclosure of Interest

This explains who we are and who own Katie Mills Independent Funeral Service

Crematorium Price List

A current Torbay Cemetery and Crematorium Price List to see the fees charged

Charitable Register

This shows any charitable donations we have made and any conflicting interests

CONTACT US

Contact us

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